Plain language, fair terms
How Smart Inventory works — what we promise you, what we ask of you, and what happens if something changes.
01Acceptance
By signing up for and using Smart Inventory, you agree to these terms. If you do not agree, please do not use the service.
02The Service
Smart Inventory provides cloud-based inventory, POS, and business-management software designed for independent small businesses worldwide — retail, food service, grocers, salons, repair counters, and every kind of storefront in between. We aim for 99.9% uptime, schedule any maintenance during low-traffic windows, and notify you in advance of major changes.
03Pricing & Our Philosophy
Smart Inventory was built with a simple mission: to bring modern shop technology within reach of every independent small business — pizza shops, cafés, boutiques, corner grocers, salons, and repair counters alike — that have long been priced out of enterprise software.
Our Free plan is and will remain free, forever. It includes the tools a small shop needs to get started: POS, inventory, order tickets, messaging notifications, and daily cash reconciliation. No credit card required. No expiry.
Our paid plans carry only a small monthly fee — a fraction of what most vendors charge — so we can keep developing, maintain infrastructure, and pay the team behind the product. Larger shops that use the heavier features (printed invoices, multi-device login, higher resource caps) help us keep the Free experience sustainable for smaller shops.
We do not believe an independent shop owner should have to gamble on a $100/month subscription just to try modern software. Our mission is to give every retailer a fair starting point — to try, learn, and grow at their own pace. The technology should serve the shop, not the other way around.
04Refund Policy
The Free plan is free forever with no credit card required — you can evaluate Smart Inventory in full for as long as you like before deciding whether to upgrade. Paid plans (Pro, Premium, Custom) come with a 14-day satisfaction guarantee: if you upgrade and change your mind within the first 14 days of a paid subscription, email us and we'll refund your most recent payment in full — no questions asked. After the 14-day window, subscriptions are non-refundable, but you can cancel anytime from your account settings to stop future charges. Refunds are issued to the original payment method within 5–10 business days.
05Cancellation & Termination
You can cancel at any time from your account settings — no questions asked, no contracts, no commitment. We may suspend or terminate accounts that violate these terms or are used to harm others. After cancellation, your data remains available for download for 30 days.
06Liability
The service is provided "as is" without warranty. Our total liability for any claim is limited to the fees you paid us in the previous 12 months. We are not liable for indirect damages, lost profits, or for third-party services (payment gateways, messaging providers, email providers, hosting) that we integrate with.
07Governing Law & Disputes
Smart Inventory is a product of MAKSOF GLOBAL LTD, a company registered in England and Wales (Company Number 16119838). These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the service will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer in the European Union, this clause does not deprive you of the protection of the mandatory consumer-protection laws of your country of residence.